FEE
Transparency

To help fund the ongoing development, maintenance, and administration of the givestar platform, we charge charities a monthly, usage-based administration fee based on the total amount raised for the charity each month. The fee is tiered by monthly fundraising volume: no fee for £0–£1,000; £29 for £1,000–£2,000; £39 for £2,000–£5,000; £49 for £5,000–£10,000; and £69 for £10,000+. The fee is automatically deducted from the charities monthly settlement and only applies in months where the relevant fundraising threshold is reached.

When donating you will be asked if you would like to make a discretionary platform tip. On top of your donation, you can choose to contribute from 0% to 100%, it’s like a tip in a restaurant and will be added on top of your donation. Platform tips enable us to keep investing in the givestar product, without the need to charge the charities for use of the platform, which means we can deliver more impact for you and the charities you support. We value and appreciate every single donation, regardless of whether there’s a voluntary contribution added.

For information on fees relating to custom projects and enterprise services please get in touch.

Once a charity has provided their settlement details, and these have been approved by our compliance team, givestar payout funds received on a monthly basis. Payouts are generally made on, or around, the 14th of each calendar month, and include any due funds up to the last day of the previous month.